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"Fulcrum’s onsite staff has been formally complimented by NCES and other onsite contractors for being both personable and professional and consistently displaying a customer service attitude. Fulcrum consistently provides support to NCES and NAEP Alliance partners in-person, via phone and WebEx; including weekends and after-hours as needed.
PROJECT CONTACT - CIVILIAN AGENCY WASHINGTON, DC
“As the sole CCIMS Programmer, [Fulcrum ‘s staff member] successfully completed the development, testing, and release of updated Sea Chest, Vent Plenum and Bilge modules in the CCIMS for aircraft carriers. While a team effort, the hard work, dedication and exemplary performance shown by [Fulcrum staff member] has greatly improved the quality and effectiveness of CCIMS which undoubtedly will result in allowing the aircraft carrier community to conduct meaningful statistical analysis for subject systems to ensure the fleet is able to continue to perform its mission and support the 50-year service life while minimizing life-cycle costs in times of shrinking budgets and resources.”
B.J. Cumming, NSLC, 2013
"Fulcrum IT is extremely flexible and applies sound program management to ensure resources, time and costs are balanced in order to meet short notice requirements with minimum impact. Fulcrum IT is proactive if difficulties or problems regarding budget or scope are foreseen, perceived issues/challenges are conveyed and addressed in partnership."
POINT OF CONTACT - CIVILIAN AGENCY WASHINTON, DC
"In short, [Fulcrum’s staff member] support has literally “touched” virtually every facet of the School of Medicine’s curricular reform effort, often volunteering weekend and off-duty times to help meet key deadlines. There is absolutely no question that many of the successes that we’ve been able to celebrate have been directly related to behind-the-scenes efforts. For all these reasons and more,[Fulcrum staff member] epitomizes the very best attributes of a truly exemplary support staff member, and exceedingly cordial demeanor, uncommon dedication, and outstanding work ethic make an exceptionally well deserving of this year’s Faculty Senate Outstanding Staff Award."
POINT OF CONTACT - UNIFORMED SERVICES UNIVERSITY HEALTH SERVICES
"I am pleased to present you with the first DHS Challenge Coin and proud of the accomplishments it represents. …the Coin symbolizes how you turned DHS’s challenges into opportunities, which moved our organization forward. It is a challenge to build upon this progress by elevation the performance of DHS OCHCO, becoming a valued business partner and service provider, and realizing the goals set forth in the DHS Human Capital Strategic Plan"
DHS - DHS WASHINGTON, DC
"Lately the response time on feedback from headquarters has been great and very much appreciated. The report that you have sent me is more information than I have ever received concerning how the system works and I am very grateful as I have a better understanding of [everything]."
FEMA FIRST RESPONDER - FEMA WASHINGTON, DC
"We have a winner here who should be recognized for her excellent customer service and efficiency. Please pass on to her company leadership my simple note thus they can be aware of her efforts here in CENTCOM."
BILL ROLDAN - DOD